We take every measure to create a strong infrastructure to reduce
problems and also take extra steps to empower our customer to make
changes and corrects on their own but things do come up where it
is nice to know someone is here for you.
24/7 Email Support
The best way to solve an issue is to let us know by email.
This creates a paper trail that we are easily able to track.
Please use this "Customer Trouble Ticket Form"
to submit your request.
Current Status
Mail Servers
Normal
Web Servers
Normal
Web Hosting
Normal
Backbone
Normal
Virus and SPAM Alerts
Moderate
Support Hours
Standard business hours are Monday through
Friday 9am to 6pm but we have personnel available 24/7. If you
have an issue please uses the "Customer Trouble Ticket
Form" for the fastest responce time.
Reseller Support
If you are a reseller and need support on
your customers accounts please use this "Reseller Trouble
Ticket Form".
Domain Support
If you need assistance with your domain
name please use this web form "Domain Trouble Ticket
Form".
